We want to ensure you receive a first class service with any payday loans we offer, and will try and resolve your issue immediately. If, however, you are unhappy please contact us immediately by email
If we at Cash King cannot resolve your query we will write and tell you why we have not been able to resolve it, when we will contact you again and who is your contact person. If you are still not happy you have the right to contact the Financial Ombudsman at the details below. Please note if you contact them within 8 weeks of the issue being reported they will, as part of the compliance procedure, refer you back to us.
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall